Field Service - EBS (MOSC)

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hi

edited Feb 21, 2013 11:24AM in Field Service - EBS (MOSC) 1 commentAnswered
hi

Can you please let me know how to handle below scenarios in depot repair

a) how to handle repair process when serial number is not known during RMA creation .

b) change serial number during the receiving or during the repair process in case wrong serial number is entered during RMA creation

Thanks

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