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Contact Center -- Tables/Query to Compare

edited Feb 21, 2013 9:12AM in Teleservice - EBS (MOSC) 4 commentsAnswered
Can someone please let me know which tables store the customer data in the contract center?  Is it the same hz tables as AR customer information?  Reason I ask is that we have sites in AR (bill-to) that were inactivated but they are currently not inactive in the contact center.  Since record history doesn't work, I can't see a view or table that the contact center form pulls from.  Any help/direction would be greatly appreciated.

Also does anyone have a query to compare the details in AR customer setup to the Contact Center Customer information?

Thanks. 

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