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How do I setup my Oracle Hardware products so I can see OSSA reports ?

edited Apr 3, 2013 7:04AM in Using the My Oracle Support Portal (MOSC) 7 commentsAnswered

The Answer is:

One of the many values of an Oracle Hardware Support contract is the ability to send in an explorer file and discover how exposed your systems it to known problems or issues.

To enable this feature:

1. Firstly download and install the Service Tools Bundle – Learn more | Download the software

2. Ensure you read and complete the six minimum requirements as outlined in document 1304277.1 to enable the explorer you send to Oracle to be analyzed and the report created.

3. View the reports available on My Oracle Support -> More -> Proactive Hardware Services

4. Discuss and take action on the reports to reduce unplanned downtime for known issues.

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