Contact center Quick Menu View Customer product
Hi
We are on R12 .1. 3 and getting below errors in Contact center
In Contact center,Quick menu functions,we got View Customer product(function name -View Install Base Instances)
When we click view customer product ,it initially gives Query Caused no records to be retrieved
Then input a serial number and then do a search gives the below error message
APP-FND-01024: You passed an incorrect value to a flexfield user exit.
Cause: You passed USEDBFLDS="Y" to one of the flexfield user exits #FND POPID | LOADID | VALID | POPDESC | LOADDESC | VALDESC and the form does not have all the database SEGMENT1 - SEGMENTn or ATTRIBUTE1 - ATTRIBUTEn fields.
We are on R12 .1. 3 and getting below errors in Contact center
In Contact center,Quick menu functions,we got View Customer product(function name -View Install Base Instances)
When we click view customer product ,it initially gives Query Caused no records to be retrieved
Then input a serial number and then do a search gives the below error message
APP-FND-01024: You passed an incorrect value to a flexfield user exit.
Cause: You passed USEDBFLDS="Y" to one of the flexfield user exits #FND POPID | LOADID | VALID | POPDESC | LOADDESC | VALDESC and the form does not have all the database SEGMENT1 - SEGMENTn or ATTRIBUTE1 - ATTRIBUTEn fields.
0