Channel Revenue Management - EBS (MOSC)

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How to enable creation of credit memo as settlement method for Overpayment

edited Mar 4, 2013 3:04AM in Channel Revenue Management - EBS (MOSC) 1 commentAnswered
Hi,
We have a requirement to settle Overpayments with credit memos that we can print and send to Customers,

The settlement method list of values has only On account credit,

1- The settlement method Credit Memo - Invoice is part of OZF_PAYMENT_METHOD lookup table, is it possible to enable it for Overpayment?

2- If we have to create a new value in the lookup table, what are the full setups to be done that we can create Credit memos in Receivables?

3- Is there anyway to query that on account credit as Credit memo?

Thanks,

Ouafaa

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