CRM On Demand - Supplemental Applications (MOSC)

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Using ODM at a trade show with Webforms to capture people's details

edited Mar 6, 2013 12:15AM in CRM On Demand - Supplemental Applications (MOSC) 3 commentsAnswered ✓
Hello

We've been trying to use ODM to capture people's details at a booth. i.e. we create a campaign and have a webform with basic demographic details available on an iPad at a trade show stand.. It looks great, but the problem is when people hit SUBMIT, we take them to a Thank you Page. We have an icon there which takes us back to the webform for the next person to enter their details.

PROBLEM: ODM seems to record the IP address of the iPad and thinks the next person is the first person updating their profile data where in fact it's actually a second person and so on.

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