Charging and Control Applications (MOSC)

MOSC Banner

Advisor Webcast: Working Effectively with Support, My Oracle Support Basics and Prevent. Resolve. Up

edited Mar 7, 2013 2:24AM in Charging and Control Applications (MOSC)

Hello Community

Below a collection of interesting recurring webcasts related to process, tools, best practices and methodology used by Oracle Support.

Advisory Webcast: Working Effectively with Support : Note 418294.1

 
Do you have 60 minutes?
    Working effectively with support is targeted for customers who are new to the Oracle Customer Support Environment, those who may need a refresher course on Oracle Support or those who are looking to get the most from their Oracle Support contract.
    The presentation delivers a basic overview of Oracle Supports Processes and Tools, including a quick overview of the My Oracle Support platform. This includes a review of support terminology, tools, and the Service Request escalation process.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center