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If Customer Library/Data Hub is implemented does it integrate with service applications that can cre

edited Mar 10, 2013 5:46PM in Teleservice - EBS (MOSC) 1 commentAnswered
I cannot find any documentation about the integration of Customer Library/Data Quality Management with service applications that can create customers and would like to know if service/crm type applications such as contact center are integrated with customer data quality management functionality.  The kind of integration I am asking about is whether the duplicate prevention functionality works when a customer is created from a service application. 

Thanks for any info you can give.

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