Field Service - EBS (MOSC)

MOSC Banner

Setup for Bill/Ship to party what is not in RO header

edited Mar 7, 2013 8:40PM in Field Service - EBS (MOSC) 4 commentsAnswered
Hi,

Could anybody advice me please:

Need to repair Install Base instance belongs to party A (owner), but we can't recieve it directly.

Broken parts always collected by part B first (dealer) and then transferred to repair center.

So we need to create Repair Order for party A, but Return and Ship orders in Order Management should be created for party B.

How to setup system to do it ?

I tried to set Bill To and Ship To relationships from party B to party A in OM, also registered party B as Bill to and Ship To parties in Install Base,

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Field Service Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center