Teleservice - EBS (MOSC)

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iSupport SR with no products

edited Mar 24, 2013 8:31PM in Teleservice - EBS (MOSC) 6 commentsAnswered ✓
Hi,

When creating SR from iSupport without involving products, SR is created without INV_ORGANIZATION_ID.


1. How do we associate such SR to a Organization where product selection is not mandatory.
2. How to view them in the Find Service Request form for such SR's.

Appreciate your suggestions.


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