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Campus Solutions: Best Practices for Getting Your Service Request to the Right Resource

edited May 13, 2013 2:00AM in Campus Solutions - PSFT (MOSC) 1 comment
In our ongoing efforts to improve our customers’ experience, the knowledge document  “Campus Solutions: Best Practices for Getting Your Service Request to the Right Resource” Document ID 1537644.1 has been posted to My Oracle Support. In this knowledge document you will find information on selecting the correct Product and Problem Type which is key to the routing your Service Request to the right engineer.  We hope you find this information useful when logging your next Service Request.

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