Field Service - EBS (MOSC)

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Repair Actuals interaface to OM

edited Mar 18, 2013 8:16AM in Field Service - EBS (MOSC) 4 commentsAnswered
Hello,

When Repair Actual lines are submitted to OM, not sure where the Parent Item (RO item) & the reference RO number / Serial informations flow to OM. The reason is we consume material & labor in Repair WIP Job & import from WIP to Actuals.

We use different Repair items for each RO under the same SR & for each RO we import from WIP to Repair Actuals & submit to OM. How can we identify in OM which OM line belongs to which Repair order / RO Item / Serial number. Seems we dont have these references in OM lines when Repair actual charges are submitted to OM.

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