CRM On Demand - Administration (MOSC)

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Task Escalation - Is it possible?

edited Mar 21, 2013 3:55AM in CRM On Demand - Administration (MOSC) 3 commentsAnswered
Here's what I want to do
I have a task activity with a due date.  Let's say if nobody acts on that activity and it passes its due date, then I want to escalate it to the manager of that activity's owner.

Is that possible?

Thanks

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