Tracking User activities in Siebel
The requirement is for Siebel to report the following events:
1. Login and failed login attempts
2. use of specific views (that need to be identified by administration)
3. Customer update events
The required data for every lor record should include:
station details: IP and name,
user details: id, name and position
date/ time of event
View name
customer identification (when customer update is reported).
Action description
Please note that Siebel is NOT required to provide analysis based on this data but only to provide the log.