Oracle Auto Service Request (ASR) (MOSC)

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How to use ASR inside internal security network?

edited Mar 30, 2013 11:37PM in Oracle Auto Service Request (ASR) (MOSC) 6 commentsAnswered
Dear colleagues,
Some customers have very strong security requirements. They can't use ASR in usual mode because of any connections from internal servers' network to the Internet are prohibited.

They have employees (operators) who is working inside servers' network only.

Of course, they have computers connected to Internet in other network wich can send info to https://transport.oracle.com.
But this computers can't be used as ASR Manager host due to absence of connection to servers' network.

ASR Manager may be installed and configured only in internal servers' network. It will get telemetry from assets existing in the servers' network only.

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