Workflow for activity alerts
I'm trying to create a workflow that will alert my when an activity is created for a set of relationships in Italy but where the activity is now owned by a specific person.
Here is the trigger I had defined, but it doesn't seem to trigger the workflow at all.
[<sttDistribution_Channel_ITAG>]='ITALY' AND ([<OwnerExternalSystemId>]<>'1-5XM1F')
and if i use this trigger, the workflow is kicked off for all activities, even the ones owned by Elena
[<sttDistribution_Channel_ITAG>]='ITALY' AND [<stActivity_Owner_ITAG>]<>'Elena Simonova'
Any advice on how I do this?
Thanks,
Jo-Ann