Teleservice - EBS (MOSC)

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CRM Task Details - References window

edited Mar 27, 2013 1:24AM in Teleservice - EBS (MOSC) 3 commentsAnswered
Situation:

I navigate from a Task to the References Tab via the "More" button.

I double click on one of the referenced Document types using the Number column (eg Service Request /12345).

Although I can see that the SR window has opened, I cannot access the Referenced window until I close the "Task Details" window.  The SR window is open when selecting "Window" from the toolbar.

Desired Outcome:

I want to be able to double click and "drill down" to the referenced document Type without having to close the "Task Details" window. 

Can anyone advise how to toggle between the "Task Details" window and other open windows without closing the "Task Details" window?

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