Managing Databases using Enterprise Manager (MOSC)

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OPatch update job fails

edited Mar 25, 2013 11:06AM in Managing Databases using Enterprise Manager (MOSC) 3 commentsAnswered ✓
Hello.
We are running an Oracle Enterprise Manager 12c on Linux 64-bit.  Most of the jobs submitted through this OEM succeed, but the one related to downloading software to the library does not.  This is the job that is submitted when you set your Oracle Support credentials.  I have opened an SR with Oracle.  They told me my Software Library was not configured.  I verified that the software library does exist and it is set up correctly.  They have ignored this SR for 2 weeks.  The error this job produces is:

- Unexpected exception:  java.lang.IllegalArgumentException: No subtype with internal name SUB_OraSoftUpdate found in this top-level type
 

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