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Serverity Level 1 SR for Non-Production applications

edited Mar 29, 2013 2:21AM in Using the My Oracle Support Portal (MOSC) 5 commentsAnswered
Hi everyone,

Can a customer create an Serverity Level 1 SR (Service Request) for Non-Production applications?  What's is Oracle's policy regarding to creating Severity Level 1 SR?

Thanks,

Fitsum

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