Using the My Oracle Support Portal (MOSC)

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New or just interested in learning more about My Oracle Support? During April and May 2013 there wil

edited Apr 3, 2013 5:55AM in Using the My Oracle Support Portal (MOSC) 4 comments
There are five topics in the new My Oracle Support Webcast Series.  Each session is 30-minutes and is offered multiple times during the day and in few languages. Select from the options below to find a session that works for you.

Introduction to Premier Support - View the Schedule for times and languages
Introduction to Premier Support is targeted to customers who are new to the Oracle Support environment, have accessed My Oracle Support just a few times, and those who would like an overview of My Oracle Support tools, resources, and processes. This presentation includes a basic overview of My Oracle Support, including support terminology, a quick look at Support policies, escalation process and how to get help with My Oracle Support functions.

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