Contract Line Cancelation, Credit invoice is not generating for the contract line bill plan
edited Mar 29, 2013 8:27AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered ✓
Hi Community moderatos ,
Before creating a support ticket for an issue, just thought of creating a discussion here. So that Community moderatos can validate the below issue and suggest me if I need to create a ticket or a resolution already exists for this.
Issue :- Once the Contract line is getting cancelled, the credit invoice is not getting generated for that contract line bill plan in the following scenario.
Note :- I have replicated the below in Demo instance.
We are in 9.0 MP14 Bundle 35 release.
Following are the replication steps.
Step 1:- Create a contract, with a line(i.e. amount based) with amount of 10000.
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