Receivables - EBS (MOSC)

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Transaction in Revenue Accounting and Sales Credits

edited Apr 6, 2013 5:22PM in Receivables - EBS (MOSC) 3 commentsAnswered
Has anyone seen this happen?  We have an order that was converted into our system with an order date of January 2011.  When the order processed through and invoiced on March 29 2013, the revenue date assigned to the transaction was the January 2011 date.  The receivables period of January 2011 was never opened.  Would this be the reason why this transaction sits in deferred revenue and didn't pass through to revenue recognition?  What steps do I need to take to push this transaction into Revenue and out of deferred revenue?

Any help would be greatly appreciated.

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