Any customers have noticed that the Tax ID Element's is not being passed when triggering RTABOUT?
I am working on the following issue which not sure if any other customers are experiencing the same problem:
My customer has RTE enabled and in the address book interactive application the Tax Id is populated for X address book number. However, when customer triggers RTABOUT the Tax ID of the address book is never sent via the RTE and does not appears in the RTE XML. The <szTaxId> element of the XML file remains blank even when the RTE is triggered when changing teh Tax ID in the address book application.
STEPS TO REPLICATE THE ISSUE:
1. Enable RTE configuration.
My customer has RTE enabled and in the address book interactive application the Tax Id is populated for X address book number. However, when customer triggers RTABOUT the Tax ID of the address book is never sent via the RTE and does not appears in the RTE XML. The <szTaxId> element of the XML file remains blank even when the RTE is triggered when changing teh Tax ID in the address book application.
STEPS TO REPLICATE THE ISSUE:
1. Enable RTE configuration.
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