field service- Time zone based scheduling
Need some guidance for the below functionality in Field Service
1) Assignment of Resources based on the time zone . For ex When SR is created and based on territory setups when assignment manager picks up resources it should show only those resources whose shifts are in a particular time zone. For ex:
SR is created for Business world Customer. Based on the Territory SEtup .. USA field service engineers ( pat stock, philip taylor, david baker etc) have been picked. Out of these enigneers only pat stock works in PST and his time zone has been defined as PST in resource manger. Our requirement is since Business world is loacated in San jose and in PST time zone only Pat Stock should be suggested in when we click on assignment manager.