Shipping Execution - EBS (MOSC)

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Auto-Pack program is not running as per container-item relationship set-ups

edited Apr 18, 2013 12:28AM in Shipping Execution - EBS (MOSC) 4 commentsAnswered
 HI ..
I set-up container item relation ships in shipping module.. but the Auto-pack is not running as per it.
for Ex: I created a case 'Y' for an load item 'X' with the case/Pack quantity as "10".
when I order for an item X with quantity 30 , I guess it should create an containers 3 .  but, it is creating 4 ...with 12 , 12 ,3, 3..
This is issue is happening when ..
1.       The number of line items being packed is large2.       One or more items aren’t ordered  in multiples of the case pack quantity3.       The delivery is back-ordered
#2 is the biggest culprit. do we have any existing bugs on this.

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