Automating third party warranty
Has anyone automated 3rd party warranties in R12... here is what we want to automate the process.
- Enter & Book the SO with 3rd party item
- Place hold on the 3rd party line - Manual
- Request created in iProcurement for 3rd party item - Manual
- Purchasing dept creates PO - Manual
- PO sent to vendor - Manual via email
- Vendor delivers warranty via email for 3rd party item
- Purchasing dept sends the info to OM - email
- OM removes the hold and fulfills the SO - Manual
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