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Update Datasource Name CS_SR_FIND_SERVICE_REQUEST - UWQ

edited Apr 23, 2013 10:22PM in Teleservice - EBS (MOSC) 2 commentsAnswered
Resp CRM Administrator.

I have at first created a new SR with this status 'New Status'.

Then I have updated the Datasource Name CS_SR_FIND_SERVICE_REQUEST adding the clause WHERE :

   WHERE STATUS_CODE <> 'New Status'

and save it.

But when opening UWQ, the new SR is still in the UWQ.

Is there a forgotten setup step?

Thanks in advance,

Armel

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