Procurement - EBS (MOSC)

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PO Approval error out with "No Approver Found" message

edited Apr 24, 2013 1:51AM in Procurement - EBS (MOSC) 5 commentsAnswered
Hi,

We are regularly getting the error with "No Approver Found" message when an approver is approving a PO. When this occurs, the PO status changes to "Incomplete" from "In process" but it's details in "View Action History" and the document is with approver awaiting approval.

1. Hierarchy/Approval Assignments/Approval Groups are correctly defined

2. Face the issue only in PROD (Tried to simulate the issue in TEST but could not)

 

Need a find a solution for the above.

 

Thank You & best Regards

 

Jaliya

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