Customer Relationship Management - PSFT (MOSC)

MOSC Banner

ERMS Mailboxes get inactivated when ERMS Process encounters an error

edited Apr 26, 2013 12:05PM in Customer Relationship Management - PSFT (MOSC) 1 commentAnswered ✓
If ERMS process encounters an error, all the ERMS mailboxes are one-by-one going to Inactive status...until all mailboxes are inactive and RB_MAIL_READ stops resubmitting. No notification email is sent.

Question:
1) Why does it disable the mailbox for future runs? Is this configurable?

2) Is there a way to receive a notification if ERMS fails to connect to the mail server?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

PSFT CRM Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center