Field Service - EBS (MOSC)

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In Depot repair getting error- OKC_CONTRACTS_REQUIRED_VALUE(COL_NAME=Bill to id is not valid)

edited May 1, 2013 7:30PM in Field Service - EBS (MOSC) 9 commentsAnswered

Hi

We are in R12.1.3

Business requirement:
in Repair order form,We create an SR against the distributor,save the header region.SR number is generated.

in Repair order information region,we choose the repair type and put the item name.
In the details provide the instance number/serial number of the patient.Keep the cursor in repair order line and from tools-click Change ownership.

Getting error

OKC_CONTRACTS_REQUIRED_VALUE(COL_NAME=Bill to id is not valid)

Analysis:

We already reviewed MOS note and applied  Patch 13563127:R12.CSI.B and still issue is happening.

Shipment Transactions Are Stuck With Error 'OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Bill to id is not Valid)' In Install Base [ID 1484832.1]

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