11i to R12 Upgrade - Any documents that highlight the differences?
Hello - we will be upgrading from 11i to R12 (I know, better late than never) and was hoping someone could point me to any documents that can be provided to our users that highlight the differences between 11i and R12. I am specifically looking for Service Contracts but would also be interested in any service related modules - Teleservices, iSupport, Depot Repair, Install Base - ........thanks
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