Field Service - EBS (MOSC)

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Vendor Warranty for Parts

edited Jul 31, 2014 5:00AM in Field Service - EBS (MOSC) 5 commentsAnswered
Hello,

We are on Oracle EBS 11.5.10.2 environment.

We manufacture devices and as part of the process, some parts used in the device are procured from our suppliers.
Some of these parts are also sold standalone (especially when our customers need it to perform the repair by themselves).

During the servicing/repair of the device, these parts need to be processed.

These parts do have warranty from vendors and we would like to understand when the parts are under warranty, if possible, systemically, so that they can be immediately processed and sent back to the supplier.

The parts are not tracked in Install Base (long story, some other time ...)!

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