Siebel Users: Business Processes, Core Functionality (MOSC)

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uptake siebel component from one vertical to another vertical

edited May 4, 2013 12:07PM in Siebel Users: Business Processes, Core Functionality (MOSC) 2 commentsAnswered
 Dears,
My customer is using Siebel communication and would like to use the "Case Management" module from public sector vertical, is this doable? how to get this module into Siebel tools to be customized?
is there  any impact during upgrade?

Please let me know any hint or advice.

Kind Regards,

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