Teleservice - EBS (MOSC)

MOSC Banner

New Email acct in email center - error Unable to connect to an SMTP server

edited Jan 30, 2015 10:02AM in Teleservice - EBS (MOSC) 4 commentsAnswered
We are migrating to new exchange server in different network and setting up new email account with new SMTP details...For some reason, trying to compose message from new email account is giving error "Unable to connect to an SMTP server. The SMTP servers may be down. Please contact your site administrator". No issues sending/receving emails to/from the account outside of email center..within email center is the issue and we tried with and without domain name..no luck yet and need some expert opinion where is it failing and how to debug the failure...appreciate your inputs...FYI email center download processor and email

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center