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Teleservice - EBS (MOSC)

Service Request - Multiple Problem and Resolution Codes

May 10, 2013 6:08AM edited May 10, 2013 11:47PM in Teleservice - EBS (MOSC) 1 commentAnswered

Hello,

Is it possible to assign multiple problem codes and multiple resolution codes on a Service Request?

We are on Oracle Apps 11.5.10.2.

Thanks,
Suhas

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