Claim Approval by reason code
Hi,
We have a requirement to send Claims to users based on Claim Reason but approval is not working as it should so please help if you can, here is the description of the issue with examples:
As per the Implementation guide for TM R12:
Set Up Approval Rules for Claims
Approval rules can be configured using multiple parameters such as amount, claim type, claim reason, organization and custom setup.
The rules are evaluated based on the following parameters:
• Organization = 5
• Claim Reason = 4
• Claim Type = 3
• Custom Setup = 1 (This is enabled (Claim approval and Approval performance are checked for Claims,
The lower the number is, the more important the parameter in determining which rule will apply to a particular claim.
We have a requirement to send Claims to users based on Claim Reason but approval is not working as it should so please help if you can, here is the description of the issue with examples:
As per the Implementation guide for TM R12:
Set Up Approval Rules for Claims
Approval rules can be configured using multiple parameters such as amount, claim type, claim reason, organization and custom setup.
The rules are evaluated based on the following parameters:
• Organization = 5
• Claim Reason = 4
• Claim Type = 3
• Custom Setup = 1 (This is enabled (Claim approval and Approval performance are checked for Claims,
The lower the number is, the more important the parameter in determining which rule will apply to a particular claim.
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