Demantra Solutions - EBS (MOSC)

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Business Modeler Error

edited May 24, 2013 12:41AM in Demantra Solutions - EBS (MOSC) 3 commentsAnswered
A problem has come up for some users when trying to run the Business Modeler.  The error message is: "Can't connect to database Oracle library OCI.DLL or ORA803.DLL could not be loaded."

Not all users get this error.  The affected users could previously run the Business Modeler but something has obviously changed and now they get the above error.

Our IT support has not been able to solve the problem yet and have opened an SR with Oracle, but no answer has yet been provided.

Has anyone experienced this problem before?  If you have and fixed it what did you do? 

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