How Amendment works in O2A Cartridge when line item id for each line changes from Siebel
edited Aug 7, 2013 10:39PM in Order and Service Management (Communications Industry) (MOSC) 3 commentsAnswered
Hi,
Please help me understand from end to end perspective, how amendment works in O2A cartridges. My understanding is as below:-
1. Siebel Submits one order and which is in progress say order O-1 with 4 order line items id of each are :(OLid-001, OLid-002, OLid-003, OLid-004)
2. When order was in progress in OSM and didn't reach PONR. Siebel clicks the revise button and submits the revise order modifying something in OLid-04.
3. Now at this moment, Siebel actually generates new OLids for all 4 of them (OLid-005, OLid-006, OLid-007, OLid-008).
4. At this time OSM has liine item id as significant field , since line item id is changed for all 4 of them, theoritically all 4 lines should start compensating.
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