Receivables - EBS (MOSC)

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Bill Presentment - Using Incorrect Template Once Monies Are Applied to Invoice

edited May 17, 2013 5:20AM in Receivables - EBS (MOSC) 3 commentsAnswered
We have several invoice templates set up within BPA for our AR installation.  We are using "Terms" as the driver to determine which template should be used.

When the invoices are initially entered and generated, the system is using the correct template.  However, as soon as monies are applied to the invoice, subsequent generations use the default template.

How/why is this happening??  I also believe this is only occurring in our Prod environment which leads me to believe it's a setting (profile option?) somewhere.  Any assistance would be appreciated.  Thanks!

Jessica

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