Is it possible to trigger workflow when new record created in an EBC
We have a requirement that whenever a new record is created in the external DB, the corresponding Service Request or Activity record should be updated in Siebel.
Now how can we monitor the EBC to trigger a workflow whenever a new record is added, considering that workflow policies are not supported by an EBC in siebel.
Any Insight/workarounds will be welcome.
Thanks,
Nakul