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Cancelled Sales order still shows amount in F4201.SHOTOT field

edited May 17, 2013 6:34AM in JDEdwards World (MOSC) 2 commentsAnswered ✓
 Hi,
I have encountered an issue (WS A7.3 cume 12) where a sales order (quote order ) was cancelled (980/999 status ) after order entry. F4211 shows cancel date,cancel quantity etc  but it has non zero amount in F4201.SHOTOT field (Order Gross Amount) . All the lines and quantity  are cancelled. 
One of the lines order initially went on backorder before it was cancelled.Also the price was overridden on order entry.

(These quote orders  do not hit inventory and generates the actual sales order when confirmed by customer.. Order activity rules and other setups seems correct as this issue was limited to one off order)

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