Field Service - EBS (MOSC)

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Depot Repair Charge lines booking

edited Jun 14, 2018 2:59PM in Field Service - EBS (MOSC) 7 commentsAnswered
Hi Everyone

Kindly consider following steps,

1. Logistics lines are "Created" with "ENTERED" Status.

2. Return line alone is booked and received the material through RMA. -- Sale Order : 10487

3. Customer woud like to have Ship and Other Charge lines in one single order or in other words we should not invoice the customer until dispatch happens.

4. Now, Job is opened and spares are issed. Charges are ready for billing.

5. Now when I book the ship line sale order is getting booked as well to 10487 (profile values for Add to Order num, I have set are mentioned below)

6. While doing book selected all the charge lines (Bill-Only) are as well booked in OM

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