Credit Card Settlement file with Level 3 data?
Hello all;
We're currently troubleshooting a long-standing issue for us in our R12.1.2 EBS installation.
Background: Customer Sales Orders originate in Order Mgmt, or via iStore checkout. Many are booked with Credit Card for the payment type. Autoinvoice to generate A/R Invoices as goods are delivered. AutoReceipts/AutoRemittances to process the daily charges to the customers' credit card. Most customers are governmental in some capacity - so there are many Level 3 eligible cards (Visa/MC only - no Amex here) in use by our customer base.
We've never yet been able to generate the settlement transmission file to Paymentech, so that it properly includes all the necessary Level 3 data for us to qualify for the lowest possible bank interchange rates & fees on our credit card transactions.
We're currently troubleshooting a long-standing issue for us in our R12.1.2 EBS installation.
Background: Customer Sales Orders originate in Order Mgmt, or via iStore checkout. Many are booked with Credit Card for the payment type. Autoinvoice to generate A/R Invoices as goods are delivered. AutoReceipts/AutoRemittances to process the daily charges to the customers' credit card. Most customers are governmental in some capacity - so there are many Level 3 eligible cards (Visa/MC only - no Amex here) in use by our customer base.
We've never yet been able to generate the settlement transmission file to Paymentech, so that it properly includes all the necessary Level 3 data for us to qualify for the lowest possible bank interchange rates & fees on our credit card transactions.
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