Receivables - EBS (MOSC)

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Unapplying Balancing Transactions

edited Jun 11, 2013 12:23AM in Receivables - EBS (MOSC) 2 commentsAnswered
Hi,

We have a problem with the receipt application screen where two balancing transactions have been applied to a receipt but the balancing transactions are for a different legal entity to that of the customer. Customer  = LE 2020, Transaction = LE 2021

We have tried to unapply the balancing transactions from the receipt but we receive error message saying that we can only unapply the original invoice.

How do we clear these transactions as they are now showing on our entity mismatch reports?

Thanks,

Olivia

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