Siebel Operators: Administration, Installation, Updates (MOSC)

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Upgrade 7.8.2.14 to 8.1.1.X Open UI

Hi

We are looking to upgrade our current call center application from  7.8.2.14 to 8.1.1.X Open UI

Can someone please tell me where can I find documentation/best practices / steps to follow for the upgrade on oracle support site?

Thanks!

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