Automatically generate a service contract from OM
Hi all,
Does anyone know if it's possible to automatically add a service line that will generate a service contract in OM? (We're on 12.1.3). What I'm trying to accomplish is that if a particular shippable SKU is put on a sales order, that it will automatically add a service line as well that will generate a contract. Obviously I can put the service SKU in the BOM and it will add it, but it adds it as a child line and does not populate the required fields for the customer product to generate a service contract. (Without manually adding the service
Does anyone know if it's possible to automatically add a service line that will generate a service contract in OM? (We're on 12.1.3). What I'm trying to accomplish is that if a particular shippable SKU is put on a sales order, that it will automatically add a service line as well that will generate a contract. Obviously I can put the service SKU in the BOM and it will add it, but it adds it as a child line and does not populate the required fields for the customer product to generate a service contract. (Without manually adding the service
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