Urgent: POs are going into Inprocess status
Need urgent help/support.
We are facing issues where standard POs are going into 'Inprocess' status and keep it their only.
Workflow says:
Workflow Errors: POAPPRV, 72165-860106, 621001384
Failed Activity Open Document State
Activity Type Function
Error Name 1
Error Message User-Defined Exception
Error Stack Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.OPEN_DOC_STATE, POAPPRV, 72165-860106, 176705, RUN)
We have already performed following steps to fix the issue:
1. Retry/ Rewind the PO Approval workflow, but it did not work.
2. We have applied the data fix using Metalink Note Id How To Reset a Purchase Order or Requisition From In Process or Pre-Approved To Incomplete/Requires Reapproval For Isolated Cases [ID 390023.1] , but it did not work.