Field Service - EBS (MOSC)

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'Task assignment' and 'Debreif' in 'Oracl Case Mager' screen.

edited Jun 10, 2013 1:59AM in Field Service - EBS (MOSC) 2 commentsAnswered
Hi,

My question is about 'Oracle Case Management'.

How can I open 'Debrief' form from tasks in 'Case Management' as there is no button for opening Debrief form.

Also how task assignment notification can be sent to the person, to whom task is assigned. There is no 'Launch Workflow' button to launch task assignment workflow in case manager screen.

Find attached screenshot for this.

Thanks & Regards,

Gaurav Joshi.

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