Not recognizing "Email Opened"
I have a decision tree as the second step of the workflow where, if the person opens the email then a second email will be sent to the person.
The first step of the workflow executed without problems. I did receive the first HTML based email. I opened it, cliked on a link embedded in the email, closed it and waited and waited and waited. I never received the second email. It has been three days without a second email.