How to find payment process request name and payment_instruction_id?
Recently the payment dashboard is showing all zero in value. This is rather strange.
We are working with oracle SR and try to find out the cause. But I am not sure how to find payment process request name for the problem batch and payment_instruction_id. I am not really a functional person. Could someone shed some light on which responsibility I need and what are the navigation path I need to follow to get these information? Gurus, please advise. Thank you very much.